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HR Functional Support

Georgetown, Guyana

The HR Functional Support is responsible for assisting employees, management, the local Human Resources team and external stakeholders by completing assigned activities, with accuracy and on-time deliverables. You apply and maintain Company policies and procedures in support of the respective population with a high degree of customer focus and confidentiality.


  • Ensure activities are completed with consistency and in compliance with work requirements, applicable employment laws & regulations and applicable policies, codes, standards, regulations, and industry practices

  • Maintain strict confidentiality of all data, information, records, and responsibilities entrusted to you.

  • Identify areas requiring more detailed instructions and clarify understanding, expectations as necessary.

  • Assist in the coordination of all pertinent aspect of the monthly employee payroll, including addressing queries/questions and reviewing all taxation and benefit administration.

  • Maintain all internal payroll controls and secure updated records to support all actions taken.

  • Proactively provide customer base with status updates including timely feedback regarding potential issues/ solutions while maintaining a high level of confidentiality and customer focus

  • Escalate unresolved issues to the appropriate stakeholder to minimize delays in deliverables.

  • Ensure work is documented in a well-structured format to clearly convey required information.

  • Utilize organizational skills to ensure good housekeeping of deliverables and internal Human Resources records

  • Manage how new events or changes will affect individuals and business processes and recommend necessary actions.

  • Create, review and update (local) procedures and work instructions.

  • Seek alignment with stakeholder/ customer on the functional requirements.

  • Ensure compliance with the Data & Information Management Framework.

  • Provide support in areas like data analysis and/ or data cleansing.

  • Provide accurate and detailed information when escalating to the next support level.

  • Pro-actively approach involved colleagues to get feedback and updates in order to accurately inform the end-user of the progress made and status.

  • Inform and educate your HR colleagues on cross- functional topics encountered.

  • Ensure work is documented in a well-structured format to clearly convey required information

  • All Administrative duties as assigned by (management, the (global/ local) department or the project).



  • Minimum of a degree in Human Resources Management from a recognised institution / relevant study in Key HR Disciplines including compensation & benefits/ Industrial relations.

  • Minimum of at least three (3) years’ working experience in Human Resources (generalist role/ compensation & benefit administration.

  • Proven competency and experience in Microsoft applications including Word, Excel, PowerPoint & and Outlook.

  • Strong organizational skills

  • Effective communication skills

  • Critical thinking and problem-solving abilities

  • Proficient in English

  • Detail oriented



  • Monday to Friday, office hours

  • Office located in Georgetown

  • Busy, fast-paced environment

Closing date for submission of resumes is Friday, May 20, 2022.