We are seeking a skilled IT Technician to join our team, focusing on the repair and maintenance of laptops, desktops, and printers. The ideal candidate will possess strong technical skills, attention to detail, and a passion for providing excellent customer service. You will play a vital role in ensuring that our hardware operates efficiently and effectively.
About the Role:
We are seeking a skilled and reliable IT Technician to join our team. The successful candidate will be responsible for diagnosing and repairing computer hardware, providing technical support, and ensuring that IT systems operate smoothly both onshore and offshore.
Key Responsibilities:
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Perform diagnostics, repairs, and maintenance on computer hardware and related equipment.
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Install, configure, and troubleshoot hardware components.
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Provide on-site and remote IT support to staff.
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Conduct offshore visits to deliver technical support as required.
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Maintain accurate records of repairs, maintenance, and service calls.
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Ensure compliance with company IT policies and standards.
Requirements:
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CompTIA A+ Certification (or equivalent).
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Proven experience in hardware repair and maintenance of computers.
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Strong problem-solving skills and attention to detail.
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Ability to work independently and as part of a team.
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Willingness and flexibility to travel offshore for IT support assignments.