The IT Asset Administrator is responsible for managing Offshores IT software and hardware assets. This includes ensuring standards are followed, assets are tracked in the ITSM CMDB, compliance requirements are met, and handling asset procurement. Additionally, the role supports and contributes to the alignment of the IT strategy across the organization .
Responsibilities
- • Collaborate with the Group IT Management Office in IT asset administration.
• Advise IT community and IT Operations Manager on IT assets, stock management, and asset refresh.
• Provide recommendations on IT purchasing, including vendor selection and cost comparison.
• Work with Group Procurement to ensure timely PO generation and adherence to procurement processes.
• Ensure compliance and integrity in vendor and stakeholder management, providing risk management advice.
• Maintain strong communication with the IT team.
• Conduct physical and virtual asset reviews to verify accuracy in the CMDB.
• Perform periodic audits of assets and the CMDB to ensure data is up-to-date.
• Track and document stock levels of IT Assets and Consumables.
• Identify assets linked to critical Business Services.
• Report asset discrepancies to the IT Service Desk Lead and IT Support Manager for resolution.
• Contribute to internal IT Controls audit exercises.
• Keep IT community informed about new initiatives affecting day-to-day business.
• Foster cross-functional alignment for collaboration across stakeholders and business.
• Plan and deliver tasks with accuracy to meet stakeholders’ needs within timelines
Must Have
• Minimum of 5 CXC subjects including Mathematics and English
• Certificate in Information technology
• Strong organizational and time management skills
• Analytical, independent and able to manage complexity
• Very good command of word processing, spreadsheets and databases, (Microsoft Suite
