We are seeking a skilled IT Technician to join our team, focusing on the repair and maintenance of laptops, desktops, and printers. The ideal candidate will possess strong technical skills, attention to detail, and a passion for providing excellent customer service. You will play a vital role in ensuring that our hardware operates efficiently and effectively.
Responsibilities
- Diagnose and repair hardware issues for laptops, desktops, and printers.
- Perform regular maintenance and upgrades to ensure optimal performance.
- Manage inventory of spare parts and tools needed for repairs.
- Assist users with troubleshooting hardware-related issues and provide effective solutions.
- Maintain detailed records of repairs and services performed.
- Collaborate with the IT team to implement and improve hardware maintenance procedures.
- Provide training and support to users on proper hardware usage and maintenance.
- Stay current with emerging technologies and industry trends to enhance repair techniques.
Requirements
- Proven experience as an IT Technician or in a similar role, with a focus on hardware repairs.
- Strong knowledge of computer hardware components and peripherals.
- Familiarity with printer maintenance and troubleshooting.
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.