The Front Desk Receptionist contributes to maintaining SBM Offshore reputable image and reputation by ensuring professional contact with all external parties and an efficient liaison with the appropriate SBM personnel.
The Receptionist will handle all requests with courtesy and contributes to maintaining a safe working environment for all.
CORE FUNCTIONS
· Welcome callers as well as visitors and answer their requests in a professional and helpful manner.
· Provide information/assistance as requested, to ensure smooth continuity of all operations.
· Orient visitors and help with special requests such as taxi bookings etc.
· Manage the efficient and timely dispatch of all incoming mail.
· Manage internal recording of all mails for dispatch and coordinate the timely and resource effective dissemination of all internal documents being sent to external parties.
· Manages all incoming calls and transfer messages whenever required.
· Act as information desk for employees requesting information on local facilities (i.e.: Doctor)
· Ensure all visitors and contractors are recorded in the internal register and are being hosted by appropriate SBM personnel.
· Issue badge with appropriate access to all SBM staff as well as visitors and ensure badges are deactivated when they leave the company.
· Explain office safety procedures to all visitors and contractors upon the issuance of badges / when being allowed entry into the building.
· Help in case of evacuation by ensuring all exit paths are open and give the visitor register to the Office Safety team and /or firemen for control.
· Provide support for office facilities coordination activities, including the management of office stock and stationery.
QUALIFICATIONS / SKILLS / EXPERIENCE
· Minimum of Seven (7) CSEC subjects, including passes in Mathematics & English, grades 1 or 2
· Diploma in Office administration / similar area of study from a recognized institution.
· Competency and experience in Microsoft applications including Word, Excel, PowerPoint & and Outlook.
· Minimum of Two (2) years’ experience as a receptionist or in a related field.