Responsibilities
Client Acquisition: Proactively identify and cultivate relationships with prospective clients, leveraging resources effectively to secure new business opportunities.
Sales and Marketing: Strategically sell and market company products and services, consistently striving to meet or exceed sales objectives.
Customer Relationship Management: Develop and maintain strong rapport with customers, expanding product lines and providing tailored solutions to meet their needs.
Needs Assessment: Schedule meetings with potential and current clients to assess their requirements for goods and services, preparing customized sales proposals accordingly.
Technical Support: Offer comprehensive engineering and technical assistance internally and externally, including tender proposal preparation and instrumentation expertise.
Quotation and Order Management: Respond promptly to customer Requests for Quotations (RFQs), secure purchase orders, and provide accurate quotations, specifications, and delivery estimates.
After Sales Support: Administer all stages of the sales process, ensuring seamless after-sales support and resolving any issues or queries promptly and effectively.
Market Knowledge: Stay abreast of industry trends, competitor activities, and market dynamics to maintain a competitive edge and provide informed recommendations to customers.
Presentation and Training: Develop and deliver engaging sales presentations to enhance product understanding and awareness. Identify customer training needs and conduct seminars or demonstrations accordingly.
Additional Responsibilities
Public Relations: Utilize effective communication skills to maintain positive relationships with customers and the public, representing the company professionally at all times.
Professional Image: Maintain a neat and clean appearance, adhering to the company's uniform policy, and interact with customers in a courteous and friendly manner.
Communication Skills: Demonstrate clear and concise communication to avoid misunderstandings and ensure effective collaboration.
Confidentiality: Uphold strict confidentiality regarding all company-related business and duties performed.
Miscellaneous:
Perform any other job-related duties as assigned.
This comprehensive job description outlines the essential duties and responsibilities of the Sales Engineer role, emphasizing the importance of driving sales growth while upholding professionalism and integrity in all interactions.
Must Have
Engineering Background is a must.
Technical Aptitude: Possess a strong understanding of technical products and services, with the ability to communicate complex concepts effectively to customers.
Sales Skills: Demonstrate proficiency in sales techniques, including prospecting, negotiation, and closing deals, to achieve and exceed sales targets.
Customer Focus: Prioritize customer satisfaction by understanding their needs, providing personalized solutions, and delivering exceptional service throughout the sales process.
Communication Skills: Exhibit excellent verbal and written communication skills, with the ability to articulate ideas clearly and concisely to diverse audiences.
Team Collaboration: Collaborate effectively with internal teams, including operations, marketing, and customer service, to ensure a seamless customer experience and drive sales growth.